Contact us

Need assistance with a product or an existing order? The Jordscape support team is ready to help with questions before or after your purchase.

Text Support — Fastest Option

For the fastest response, send us a text message. Our team checks incoming messages regularly throughout the day so we can assist you as quickly as possible.

  • Text Us: +1 (323) 990-4210

Email Support

You can email us at any time. We accept support requests 24/7 and aim to respond to all emails within one business day.

Phone Support

If you would rather speak with us directly, call:

+1 (323) 990-4210

If we are unable to answer your call, please leave a voicemail with your name and order number. Our team will follow up by phone or text as soon as possible.

Help Us Find Your Order Quickly

To speed up your support request and help us locate your purchase without delay, please include:

  • Full Name used when placing the order
  • Order Number (e.g., 232SHOP-1442)
  • Email Address used during checkout

Providing these details allows our team to review your order faster and assist you more efficiently.

Get in touch